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How do I use AI to write emails?

By Adam Neely
Quick answer: AI is useful for a first draft when you give it a clear audience, goal, tone, and the facts that must be included.

AI is useful for a first draft when you give it a clear audience, goal, tone, and the facts that must be included.

Give the tool your audience, goal, tone, and key facts, then review every line before sending.

Why the first draft is the easy part

AI writes email fast because most messages follow patterns β€” requests, updates, apologies, follow-ups. The risk is not grammar; it is judgment. A model will happily invent a date, soften a firm 'no' into a maybe, or sound breezily casual to the wrong person. Treat the AI like a fast junior assistant: great at drafts and summaries, but nothing leaves your outbox until a human who knows the people involved has read it.

What to do, step by step

  1. Give context, not just a topic: who it is to, what you want to happen, and the tone (firm, warm, brief) you need.
  2. Ask for two versions when stakes matter β€” one direct, one softer β€” and pick like an editor, not a rubber stamp.
  3. Verify every fact the draft contains: names, dates, prices, and promises. Models fill gaps with plausible inventions.
Pro tip: Keep a 'voice sample' file β€” three or four emails you wrote that sound like you. Paste one into the chat and ask the AI to match it; the drafts come back far less robotic.
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