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Why is my smart bulb offline?

By Adam Neely
Quick answer: A switched-off fixture, router change, brief outage, or failed update can disconnect a smart bulb.

A switched-off fixture, router change, brief outage, or failed update can disconnect a smart bulb.

  1. Confirm the wall switch is on and the bulb has power.
  2. Restart the bulb and router.
  3. Open the maker’s app and check for an update.
  4. Use the maker’s reset sequence only if reconnecting fails.
Good to know: Reset sequences vary by model, so use the instructions for the exact bulb.
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