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Online Safety & Scams
Online Safety & Scams

How can I tell if an email is a scam?

By Adam Neely
Quick answer: Scam emails often create urgency and try to move you through a link or attachment before you verify the sender.

Scam emails often create urgency and try to move you through a link or attachment before you verify the sender.

Watch for pressure, mismatched sender addresses, unexpected attachments, and links that do not lead to the claimed site.

Why scam emails work

A phishing email needs only ten seconds of panic. It borrows a real company’s logo, warns that your account is locked, and offers a link that “fixes” it — leading to a fake page that steals your password. These checks take under a minute and stop nearly all of them.

How to check one, step by step

  1. Stop. Do not click, download, or reply. No genuine company needs you to act in the next ten minutes.
  2. Read the sender’s full address, not just the display name — tap or hover to reveal it. Look for tricks: extra words, swapped letters, a zero instead of an “o.”
  3. Preview links without opening them: hover on a computer, press and hold on a phone. If the destination does not match the company, it is fake.
  4. Weigh the tone: threats, urgency, “Dear customer,” gift-card payment requests — all classic tells. Polished fakes exist, so never rely on spelling alone.
  5. Go direct: open the company’s real app or type its address yourself and check your account there. Nothing wrong means the email was bait.
  6. Report it as phishing in your mail app, then delete it. Reporting helps your provider block the next round.
Pro tip: The threat itself is the tell. Real banks also notify you inside their app — an email demanding instant action is performing, not informing.
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