Why won’t my laptop connect to the internet?
Quick answer: Testing another device first separates a laptop problem from a router or internet-service problem.
Testing another device first separates a laptop problem from a router or internet-service problem.
- See whether another device can use the same Wi-Fi.
- Restart the laptop and the router.
- Forget the network on the laptop, then join it again.
- Update the network adapter or system if the problem affects only the laptop.
Good to know: Check your internet provider for an outage before changing router settings.
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