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Why isn’t my smart thermostat following its schedule?

By Adam Neely
Quick answer: A hold, away mode, sensor rule, time-zone error, or utility program can override the schedule you set.

A hold, away mode, sensor rule, time-zone error, or utility program can override the schedule you set.

  1. Look for Hold, Eco, Away, or Vacation mode.
  2. Confirm the thermostat clock and time zone.
  3. Review routines and room-sensor priorities.
  4. Restart the thermostat only after noting the current settings.
Good to know: If the heating or cooling system itself is not responding, use a qualified technician rather than repeatedly cycling power.
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