
Why does my Wi-Fi keep disconnecting?
Quick answer: If every device drops, focus on the router or provider; if only one drops, focus on that device.
If every device drops, focus on the router or provider; if only one drops, focus on that device.
Check whether every device drops or just one; that tells you whether to troubleshoot the router or the device.
Why Wi-Fi keeps dropping
Dropouts usually come from one of four places: a tired or overheating router, interference from neighboring networks, simple distance, or one device whose own Wi-Fi is flaky or power-saving too aggressively. The pattern tells you which — if everything drops at once, suspect the router or your provider; if only one gadget drops, suspect the gadget.
What to do, step by step
- Restart the modem and router properly: unplug both, wait 30 seconds, plug the modem in first, let it settle, then the router.
- Check the router’s home: vents clear, not stacked on other hot electronics, not baking in a sunny window.
- Update the router’s software through its app or settings page — makers fix dropout bugs in these updates.
- On the device that drops, forget the network and join it again fresh, and install any waiting system updates.
- Try the other band: 5 GHz for nearby rooms, 2.4 GHz for farther ones. Evening-only drops often mean crowded channels from neighbors.
- Call your provider if everything still drops, and tell them when it happens. Failing lines and connectors outdoors are common — and only they can fix those.
Pro tip: Plug a laptop straight into the router with a cable for a day. If the drops vanish, your internet is fine — it is the Wi-Fi side that needs the fix.
Ask AI about this tip
Send this tip to your favorite AI assistant for a plain-language walkthrough, follow-up questions, or help applying it to your device.
Was this helpful?